Help Desk and Services Center - Faculty and Staff: Passwords

Employee passwords no longer have an expiration date since we have introduced MFA. If you have forgotten your password or would otherwise like to change it, open OneLogin, click Forgot Password and enter your Bucks email address. A password reset option will be sent to you depending on the security factor you have chosen (OneLogin Protect smartphone app, OneLogin Personal Email, or OneLogin SMS).

More information can be found on the Password Management page.

New passwords must meet the following criteria:

• at least 8 characters
• at least one upper case letter
• at least one lower case letter
• at least one number
• at least one special character
• no more than 128 characters
• cannot contain any identifying information like parts of your name

Email: helpdesk@bucks.edu

Phone: 215-968-8000 (Option 8)

Help Desk and Services Center Hours:

▬ Monday through Thursday
   ▬ 7:00 AM to 7:30 PM

▬ Friday
   ▬ 7:00 AM to 4:00 PM

▬ Saturday
   ▬ 8:00 AM to 1:00 PM