Help Desk and Services Center - Faculty and Staff: inContact MAX

inContact with the MAX agent is our new phone system that uses an additional browser interface to handle phone calls in the queue.

inContact/MAX Tutorials:

•  Using the MAX phone agent with InContact
•  MAX Agent - Transfer and Conference

Email: helpdesk@bucks.edu

Phone: 215-968-8000 (Option 8)

Help Desk and Services Center Hours:

▬ Monday through Thursday
   ▬ 7:00 AM to 7:30 PM

▬ Friday
   ▬ 7:00 AM to 4:00 PM

▬ Saturday
   ▬ 8:00 AM to 1:00 PM