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Library Assistants: Home

Information for Library Technicians, Student Workers, and PTU20 staff.


  • Locate information about library procedures and job-related expectations. 
  • Find the forms we use in the library.  
  • Get the important news. 

Lateness or Absence

In the event of an unscheduled absence or lateness, please notify the Director, Library Services,  Monica Kuna as soon as possible at:

Also, please call the main library number (215) 968-8009 (x8009) and inform those currently staffing the desk if your absence or lateness will be on the same day as your notice.

Remote Photo ID instructions - UBC and LBC

Software List

*Separate tab for Media Lab Software on Campus Classroom/Lab Software XLS* 

Help students find the software they need. 

See the attached list for Photoshop, Final Cut, SPSS, and more.


Student ID Cards

Students must have a valid and current Student ID card to check out a laptop.

Student ID Cards with photos on them can be used to check out laptops.  In this case, it is not necessary to have an additional photo ID like a driver's license to check out laptops.

Student ID Cards without photos require an additional official photo ID (driver's license, passport, state ID) to check out a laptop. A smartphone image of a driver's license or state ID is acceptable as a photo ID, along with the Student ID Card.

Equipment Lending Agreement

Equipment Agreements are a thing of the past!
Notice the new yellow stickers on the library laptops. We are no longer filling out agreements and entering them into the system, this includes all equipment, calculators, etc.

Music and Multimedia Student Help

If you get questions from Music and Multimedia students looking for Adobe Assistance send students to the following: 

  • Library 101/102
  • Hicks 120
  • Academic Success Center
  • Music and Multimedia Building 016

Hicks 120—Open lab is as follows:

  • Monday – 12:30 -9 p.m.
  • Tuesday 6 – 9 p.m.
  • Wed. 4:15 – 9 p.m.
  • Thurs., 3:30 – 9 p.m.
  • Friday – 10 – 5 p.m.
  • Sat. 12 – 5 p.m.

MM 016

  • Monday through Friday – 8 a.m. – 9:30 p.m.

The Basics

  • Arrive promptly for your scheduled time.  Please address any scheduling changes as soon as possible.
  • Be attentive, courteous, and responsive while working at the service desk.
  • Refrain from eating your meals, reading the newspaper, talking on your cell phone, or any other activity that would seem inappropriate for a service desk orientation.
  • Academic, office, and work-related activities are permitted at the service desk (reading a book/journal, writing, computer use, processing materials).
  • DO NOT leave the service desk unattended when your shift is over. Inform staff that you are done and leaving for the day.


Effective Spring 2019 a new Student ID system has been put in place!

Students are now able to submit their own photo using their bucks email address to

The "Student ID Card Flyer" contains information regarding the guidelines for the new process can be found below. 

There be a $10.00 replacement fee for replacement IDs. Students can pay by cash and check at the Newtown service desk, or submit a consent form to have the fee added to their student account so they can pay by credit card or if they need a replacement sent to UBC or LBC. There will be a spreadsheet regarding tracking payment for replacement IDs; please update and follow accordingly. Consent forms can be found below and should be submitted to Newtown via Interoffice mail ASAP. 


Hats will no longer be allowed to be worn for photo IDs.

UBC and LBC will continue to follow the remote photo ID process if a student wishes to not submit their own photo; please remember to update the spreadsheets accordingly. 

Student Printing Information

All enrolled students will begin with a $25.00 printing quota for 400 pages. Printouts are $0.05 per one-sided page or $0.08 for a duplex (two-sided) page.

After students deplete an initial quota of $25 worth of printing, they will be charged to print. Messages regarding this change have been sent to students from Student Life via email and snail mail. Students requiring additional printing quota at no cost may request a quota increase. More information and directions for students to request a printing quota increase may be found at the Help Desk guide:

If anyone has any questions or concerns in regards to printing please visit: 

OR contact the Help Desk at:


Phone: 215-968-8191

iPad Checkouts

Checking out Handheld Cameras

Remember: It's all in the attitude!

The Library is an awesome place! 

Subject Guide

The Tech Team

This guide is the result of a collaborative effort by the Library Technicians and the Help Desk staff at Bucks County Community College:

Library Technicians:

Deborah White, Cataloger

Barbara Gilmore, Interlibrary Loans

Mary Fravel, Stacks

Andrew Gottesman, Acquisitions

Jana O'Grady, Serials

Help Desk:

Glenn Elliott

Charlene Pipito

Student Room Reservation Tool

Equipment Agreement Field in Workflows

Equipment Agreement Field in Workflows

*Equipment agreements are now valid for the entire academic year.  

A fixed field has been created under Demographics called, Equipment Agreement. This contains a pull-down with the upcoming academic year, "201819." 


  • Modify User
  • Demographics
  • Equipment Agreement
  • Select pull-down option "201819" 
  • "Save." 

At Checkout, click on the user ID or Name to see the glossary, where you can quickly check the Equipment Agreement field.