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Welcome to the Help Desk and Services Center: Home

Find support and tutorials for technology at Bucks.

Passwords

Student passwords will allow access to WebAdvisor, Canvas, MyBucks and campus computers.

This password will expire every 180 days.  Only after logging into a campus computer will a student be prompted to change their password if it has expired.  Canvas students trying to login after their passwords have expired will only receive the message "Incorrect username and/or password."

Use the Password Manager to create a profile and password.  Follow the step-by-step PDF Tutorial for Students for Password Manager assistance.

Passwords must meet the following criteria:

  • A minimum length of 8 characters with a maximum of 14 characters.
  • Uppercase and lowercase letters.
  • At least one number.
  • Cannot contain any portion of a previous password.
  • Cannot contain your birth date or name.

MyBucks / Student Bucks Mail

MyBucks is the "one-stop shop" for Student information.  Log into MyBucks for campus announcements, student email, frequently used links and WebAdvisor access.  Check out the PDF Tutorial for MyBucks.

Note: If you receive the message "Constituency redirection is enabled but the user does not have a primary constituency" after logging into MyBucks, you must send a message to the Help Desk for further assistance.  Include your name, student ID number and the above message in your email.

Direct Email Access:

  • You can access your email directly by visiting the mail.office365.com in your web browser.
  • Enter your username as: yourusername@live.bucks.edu
  • Enter your password as: Your Bucks password used to access other systems like Canvas, campus computers, and MyBucks

You can also set up your iPhone or Android to retrieve your BucksMail.  Visit the Help Desk Student's page for tutorials.

Hours / Contact

Email: helpdesk@bucks.edu

Phone: 215-968-8000 (Option 8)

 

Help Desk and Services Center Hours:

▬ Monday through Thursday
   ▬ 7:00 AM to 7:30 PM

▬ Friday
   ▬ 7:00 AM to 4:00 PM

▬ Saturday
   ▬ 8:00 AM to 1:00 PM

Helpful Hints

► Check your E-mail daily!
► Look at your Announcements on MyBucks, so you don't miss out on any important updates!
► Visit the Department Directory for phone numbers, office numbers and email addresses.