Library Assistants and Student Workers: Training

Students will be able to use the Room Reservation form online via our Library Webpage.

Directions on how to use the form are in the circulation binder.

Items to turn into Security and Safety ASAP:  purse, wallet, car keys, laptop, jewelry or any other high-value items.

Item to put in Lost and Found Bin at Newtown Library: glasses, headphones, and computer cables, etc. *UBC and LBC Staff: If no one claims these types of items by the end of your shift tell the person relieving you or turn them over to security.*

Flash Drives: Put in the box at Newtown Service desk in the bottom drawer near the cash register, give to help desk or give to security. 

At the Desk...

• Be approachable
  • be attentive and look up regularly
  • be aware of your surroundings
• Greet patrons kindly
• Answer the phone professionally
  • Hello, College Library, this is ________. How can I help you?
• Listen to the patron's questions
• Good customer service is required for this position!
• Remember, you are representing the college and the library. 

Library Technicians:

Beth McCaul, Cataloger x8557

Jules Chung, Serials x8557

Katerina "KP" Pak, Aquisitions x8557

Kelly Deeny, Interlibrary Loans x8557

Help Desk:

Glenn Elliott

Charlene Pipito